Frequently asked questions
What are your opening hours?
E & A Wates furniture showroom is open Monday - Saturday
9.30am-5.30pm, closed on Bank Holidays.
Our restoration workshop is open weekdays only, please call in advance if you wish to collect restored or reupholstered furniture on a Saturday.
Is the interior design library open to everybody?
Yes, anyone can come and browse in our sample rooms and order through us.
Do you deliver?
E & A Wates usually make collections and deliveries on Thursdays, please
call us the day before to check your time slot. Sometimes the day may vary for reasons beyond our control. Customers can
drop off and collect anytime during opening hours, we have a customer car park behind our showroom.
Is the restoration workshop open to the public?
We have held open days when our craftspeople demonstrate cabinet repair and restoration,
French polishing, gilding, caning and reupholstery. Future events will
be listed on 'What's New' and emailed to our design club, please sign up if you would like to hear from us.
Do I need to have a home visit to get an estimate?
Please email us a photo with rough measurements to get a guide to costs.
If you wish to go ahead we will make an appointment to take
Do you make curtains?
Yes, we make and install soft furnishings including loose covers, curtains, blinds and cushions.
Can I book an interior design event?
Yes, boutique events can be arranged, please get in touch.
When do I need to place my order for Christmas delivery?
Generally, you need to order bespoke items by the end of October. However any upholstery, furniture or accessories in our showroom can be taken away immediately.